Dear Findlay Creek Hearing Care Clinic clients,


Updated June 4, 2020


In accordance with the Ministry of Health guidelines, the clinic is now open and we will see clients BY APPOINTMENT ONLY.  Clients are asked to contact our clinic by calling 613-916-6111 or by email at to schedule an appointment time. An appointment will be needed to arrange pick-up of supplies or to be seen by one of our staff members. 

Guidelines for the protection of staff and clients will be enforced. You will be asked a series of questions as part of our screening process at the time of your booking and again 24 hours prior to your scheduled appointment (see COVID-19 Screening Form).  All persons attending our clinic are asked to wear a mask and will have their temperature taken upon entering the clinic.  We kindly ask that you come unaccompanied to your appointment unless you require assistance for medical reasons in order to limit the number of people in our clinic and ensure safe distancing.  

Daily hours of operation are subject to change in order to meet the needs of our clients. This is a result of the COVID-19 pandemic and our desire to protect our clients, staff, families, and community by doing our part to prevent the spread of this virus.

We will be monitoring our phone lines and email and returning messages as soon as it is possible in order to help answer client questions and assess any concerns or emergencies on a case-by-case basis. Further, we will still have the ability to process supplies orders and can ship directly to your home via Canada Post.

We strongly encourage everyone to take every precaution to protect yourselves and your community by practicing physical distance protocols and minimize any unnecessary exposure risk.

Please check our website or Facebook page for updates.  Take care and stay safe!

More information on COVID-19 (Coronavirus)

For the most complete and up-to-date information on COVID-19 please follow the link below:


We at Findlay Creek Hearing Care Clinic would like to thank you, our loyal and dedicated clients, and appreciate your support and understanding in this unprecedented situation.


The Findlay Creek Hearing Care Clinic Team