Premier Hearing Care in Ottawa and Eastern Ontario

Locally owned and operated.

Findlay Creek Hearing Care Clinic is privately owned and truly independent. Being locally owned allows us to provide quality hearing care to Ottawa families at affordable prices.  Independence means we support all makes and models of hearing aids. Giving us the freedom to focus on your needs.

  • No hidden fees.
  • No over-pricing.
  • No commission sales.
  • No manufacturer bias.

Just quality products with service for LIFE on all devices.

If you live in the Ottawa area please visit us for all your hearing concerns.

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Dear Findlay Creek Hearing Care Clinic clients

Updated May 4th 2022


In accordance with the Ministry of Health guidelines, the clinic is now open and we will see clients BY APPOINTMENT ONLY.  Clients are asked to contact our clinic by calling 613-916-6111 or email at to schedule an appointment.

Please note that masks are still required when entering the clinic, in accordance with the Government of Ontario’s most recent guidelines.

More information on COVID-19 (Coronavirus)

For the most complete and up-to-date information on COVID-19 please follow the link below:


We at Findlay Creek Hearing Care Clinic would like to thank you, our loyal and dedicated clients, and appreciate your support and understanding in this unprecedented situation.


The Findlay Creek Hearing Care Clinic Team

Your Hearing

To understand hearing loss, we must first understand how hearing works.

Hearing Aids

Today’s hearing aids are smaller, use more sophisticated sound processing, and come in attractive modern designs.

Hearing Loss Prevention

Noise exposure is one of the most common, and most preventable, causes of hearing loss.

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Industry News

Keep up to date with new innovations that could help your hearing condition.

Remote appointments in a COVID world

Clinicians embrace remote connectivity for quick adjustments In a world rocked by a pandemic and the need to physically distance ourselves, clinicians are using the power of connectivity in hearing instruments to allow for adjustments and performance enhancements, all...

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COVID-19 Leads to Increase in Hearing Aid Loss

Clients advised to be cautious when removing masks Today, the majority of hearing instruments being dispensed are the over-the-ear style.  These discrete and highly advanced devices are extremely popular with all types of users.  However, some clients who also wear...

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What our clients are saying about Findlay Creek Hearing Care Clinic

Anna from Ottawa

After years of outstanding attentive, and considerate professional service at FCHCC, I will without reservation continue to seek the staff”s guidance as to my hearing aid needs. To the staff at FCHCC thank you once again for your exemplary service.

John from Carlsbad Springs

Kory and Shelley at Findlay Creek Hearing Centre are very friendly, helpful, knowledgeable, professional, competent and patient. They walk you through everything very slowly and are good at explaining the process. I am very pleased with the service they provide. They also research their products very well. For people with any type of hearing loss (from medium to severe), l highly recommend they contact Findlay Creek Hearing Centre. You won’t be disappointed. They are also very conveniently located within the Findlay Creek Shopping Centre right next to Freshco /  LCBO

Lise from Ottawa

What can I say about Findlay Creek Hearing Centre…well let’s start with friendly, very knowledgeable and service way beyond the call of duty. Kory at the front reception can’t do enough for you, he even came over to connect my hearing aids to my t.v. With no charge. Shelley, what a wonderful and experienced person who will go beyond to give you the service that we baby boomers were used to getting. It is so rare these days to have a business give you such great service.

If you know anyone who wants and expects great service and very experienced knowledgeable people, go see Shelley and Kory at Findlay Creek.

Thanks guys❤️❤️

Kerry from Ottawa

Rating 15/10

Shelley and Kory were amazing…very friendly and informative… Shelley explained absolutely everything there was to know about hearing loss and hearing aids…no pressure whatsoever to buy….her utmost concern was finding me the best, most comfortable and affordable hearing aids for my lifestyle.

I loved her expression..”It’s not your hearing aids that are’s your loss of hearing!!!  Priceless.

Bill from Ottawa

Professional, knowledgeable, personable, friendly. Great products. Best of all, they were able to allow me to try out two different products that allowed me to make a very technical decision on what product best suited my requirements. I come from an IT background and can say that these people know their business.  I am very pleased and impressed. Thanks! – Bill

Robert from Finch, ON

“On a scale of one to ten — well about a fifteen—great go-out-of-your-way service…”

Olivia via email

“My girl scout troop and I wanted to say thank you for your (Useful Links) page.  One of the girls in our troop has a younger brother who has gone deaf and the other mothers and I thought it would be nice to help the girls understand what the means and how we can help!  While doing research, my troop found your resources to be so helpful while they are working very hard to learn more about this!  Thanks so much!”

Dave from Brockville

“(My new hearing aids) have been able to substantially reduce this background noise to the point that while certainly aware of it as anyone would be, it is now possible to ignore it” “Properly programmed by your hearing professional, as mine are, I think anyone would certainly appreciate the benefits of this new (technology)”

Stefan from Ottawa

“I wanted to take this opportunity to thank you and the entire team at the Findlay Creek Hearing Care Clinic for your continuing exemplary service and care.  Everyone was not only more than competent and professional, but also receptive to my concerns throughout the entire process”

Murray from Ottawa

“Very Friendly and helpful staff. I have found them second to none in the almost 10 years I have known Roger. Feel free to use me as a reference at any time.”

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